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Terms & Conditions

Effective Date: 17th day of January, 2023

Refund Policy

These terms and conditions (the "Terms and Conditions") govern the use of www.movinghomeguide.com (the "Site"). This Site is owned and operated by Moving Home Guide. This Site is an ecommerce website.

 

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

 

All content published and made available on our Site is the property of Moving Home Guide and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

 

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

 

  • Violate the intellectual property rights of the Site owners or any third party to the Site;

  • Hack into the account of another user of the Site; or

  • Act in any way that could be considered fraudulent.

 

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

 

 

Accounts

 

When you create an account on our Site, you agree to the following:

 

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account: and

  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

  3. Give your consent for Moving Home Guide to access information about a property on your behalf and you confirm that you are legally permitted to obtain access to that property's information.

 

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

 

Sale of Goods

 

These Terms and Conditions govern the sale of goods available on our Site.

 

The following goods are available on our Site:

 

  • Premium Report.

 

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

 

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

 

 

Payments

 

We accept the following payment methods on our Site:

 

  • Major debit and credit cards (GBP£ currency);

  • PayPal; and

  • Direct Debit

 

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to  charge the amount due to this payment instrument.

 

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

 

 

Right to Cancel and Receive Reimbursement

 

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods from us within 14 days. The cancellation period:

 

  • Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium. Once the digital product is delivered via email, there is no refund provided.

 

 

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at info@movinghomeguide.com.

 

Once the report is delivered, there is no refund provided.

Effects of Cancellation

 

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

 

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

 

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

 

 

Consumer Protection Law

 

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

 

 

Links to Other Websites

 

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

 

 

Limitation of Liability

 

Moving Home Guide and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

 

Indemnity

 

Except where prohibited by law, by using this Site you indemnify and hold harmless Moving Home Guide and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

 

 

Applicable Law

 

These Terms and Conditions are governed by the laws of the Country of England.

 

 

Severability

 

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

 

 

Changes

 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

 

 

Contact Details

 

Please contact us if you have any questions or concerns. Our contact details are as follows:

 

info@movinghomeguide.com

 

You can also contact us through the contact form available on our Site.

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